Privacy Policy

This Privacy Policy describes how Coach-Helper.Com collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have further questions, would like more information about our privacy practices, or wish to make a complaint, please contact us at webmaster@coach-helper.com.

Collecting personal information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.” See the list below for more information about what personal information we collect and why.

Minors

This Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at the address above to request its deletion.

Sharing personal information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/ . You can also opt out of Google Analytics here : https://tools.google.com/dlpage/gaoptout .
• We share information about your use of the Site, your purchases, and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (to which you may consent, depending on your location).

For more information on how targeted advertising works, you can visit the Network Advertising Initiative's (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .
You can disable targeted advertising.

Using personal information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services, and offers.

Legal basis

In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following legal bases:

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete this information. For more information about your right to erasure, please see the “Your Rights” section below.

Automated decision making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) where such decision-making has a legal effect on you or otherwise significantly affects you.
We engage (or do not engage) in fully automated decision-making that has a legal or significant effect using customer data.
Our Shopify processor uses limited automated decision-making to prevent fraud that has no legal or significant effect on you.
Services that include automated decision-making elements include:

• Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a short number of hours.
• Temporarily blacklisted credit cards associated with IP addresses on the blacklist. This blacklist persists for a short number of days.

Sale of personal information

The General Data Protection Regulation (Regulation (EU) 2016/679) ('GDPR') and the California Consumer Privacy Act of 2018 ('CCPA') (SB-1121 as amended at the time of this publication) aim to ensure strong protection for individuals regarding their personal data and apply to businesses that collect, use, or share consumer data, regardless of whether the information was obtained online or offline.

• categories of information sold;
• Instructions on how to cancel the sale;
• If your company sells information about minors (under 16 years old) and you obtain affirmative consent;
• If you provide a financial incentive to sell information, please provide information about what that incentive is.

your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, transfer it to a new service, and request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact details above.
Your Personal Information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, please refer to Shopify's GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR .

CCPA

If you reside in California, you have the right to access the Personal Information we hold about you (also known as the 'Right to Know'), transfer it to a new service, and request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information above.
If you wish to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use several different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the site to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how people use the site, for example, whether it's their first time visiting or if they are frequent visitors.
We use the following cookies to optimize your experience on our Site and to provide our services to you.

Cookies Necessary for the Store to Function

 Name Function Duration

_ab Used in connection with access to admin. 2y
_secure_session_id Used when connecting to navigation through a storefront. 24h
_shopify_country Used in the connection with checkout.session
_shopify_m Used to manage customer privacy settings. 1y
_shopify_tm Used to manage customer privacy settings. 30min
_shopify_tw Used to manage customer privacy settings. 2w
_storefront_u Used to facilitate updating customer account information. 1 min
Tracking preferences. 1 year
c Used in connection with checkout. 1y
cart Used in connection with shopping cart. 2w
cart_currency Used in connection with shopping cart. 2w
cart_sig Used in the connection with checkout. 2w
cart_ts Used in the connection with checkout. 2w
cart_ver Used in connection with shopping cart. 2w
checkout Used in connection with checkout. 4w
checkout_token Used when connecting to checkout. 1y
dynamic_checkout_shown_on_cart Used in the checkout connection. 30min
hide_shopify_pay_for_checkout Used in the connection with checkout.session
keep_alive Used when connecting to the buyer's location. 2w
master_device_id Used in the connection with the merchant login. 2y
previous_step Used in connection with checkout. 1y
remember_me Used in connection with checkout. 1y
secure_customer_sig Used when connecting to the customer login. 20y
shopify_pay Used in connection with checkout. 1y
shopify_pay_redirect Used when connecting to checkout. 30 minutes, 3 weeks, or 1 year depending on the amount.
storefront_digest Used in the connection with the client login. 2y
tracked_start_checkout Used in the checkout connection. 1y
checkout_one_experiment Used when connecting to checkout.session

Reports and analyses

 Name Function Duration

Landing pages. 2w
_orig_referrer Trail landing pages. 2w
Shopify analytics. 30 min
_shopify_d Shopify Review. session
_shopify_s Shopify Review. 30min
Shopify analytics related to marketing and referrals. 30 min
Shopify analytics related to marketing and referrals. 30 min
_shopify_y Shopify Review. 1y
Shopify analytics. 1 year
_shopify_evids Shopify Review. session
_shopify_ga Shopify and Google Analytics. session


The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are transferred to your device.
You can control and manage cookies in several ways. Keep in mind that removing or blocking cookies may negatively impact your user experience, and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser's controls, usually found in the "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage, or filter cookies, you can find it in your browser's help file or on websites such as www.allaboutcookies.org .
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do not track

Please note that, as there is no consistent industry understanding on how to respond to "Do Not Track" signals, we do not alter our data collection and use practices when we detect such a signal in your browser.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.

Complaints

As mentioned above, if you wish to file a complaint, please contact us by email. If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://www2.gov.br/en/servicos/reclamar-sugerir-ou-elogiar-sobre-um-